Privacy policy

1. Data We Collect (Itemized Description) We collect and process the following personal data to provide our services:

• Identity & Contact: Name, email address, phone number, and delivery address.

• Technical Metadata: IP address and general location (captured for security and legal audit trails).

• Transactional Data: Order history and payment status (payments are processed via encrypted third-party gateways).

2. Purpose of Processing Your data is processed only for:

• Fulfilling your orders and providing customer support.

• Sending marketing communications (only if you have explicitly opted-in via our marketing checkbox).

• Maintaining a legal audit trail of consent for our Terms and Conditions.

3. Data Sharing & Third Parties We do not sell your data. We only share it with "Data Processors" necessary for our business operations (e.g., Shopify for hosting, logistics partners for delivery, and authorized marketing tools). All partners are contractually bound to protect your data.

4. Your Rights (The Data Principal Rights) Under the DPDP Act 2023, you have the right to:

• Access: Request a summary of the data we hold about you.

• Correction/Erasure: Request that we update or delete your personal data.

• Withdrawal: Withdraw your consent for marketing at any time via the 'Unsubscribe' link or by contacting us.

5. Retention We retain your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal, tax, or regulatory requirements.

6. Grievance Redressal & DPO If you have questions or wish to exercise your rights, contact our Data Protection Officer:

• Name: Mr. Gaurav Prajapati - IT Manager

• Email: gaurav@nothingbeforecoffee.com

• Phone: +91-95882-99133

7. Contacting Us: If there are any questions regarding this privacy policy you may contact us using the information below:

Plot no. 2, Industrial Area, Hawa Sadak, Sharma Colony, Bais Godam, Jaipur, Rajasthan 302006

Email: info@nothingbeforecoffee.com Phone: +91-92516 52988